PRIVACY POLICYLangvix Little Letters - operated by Langvix LtdLast updated: May 2026---Who we areLangvix Little Letters is operated by Langvix Ltd, a company registered in England and Wales. Our contact email is [email protected].---What data we collectWhen you place an order with us we collect the following personal data: your name and email address, your billing address, your child's first name, your delivery address where this differs from your billing address, and payment information which is processed securely by Stripe and never stored by us directly.If you choose to sign up to our mailing list we also store your email address and marketing consent preference in MailerLite.---Why we collect itWe collect your personal data for the following purposes:To fulfil your order - processing payment, printing and posting your letters to the correct address, and contacting you about your order if needed.To send you transactional emails - order confirmation, dispatch notification and any order related communications.With your explicit consent only - to send you marketing emails about new letters, products and updates from Jasper and Langvix Little Letters.---Our legal basis for processingFor order fulfilment - contract. Processing your data is necessary to fulfil the contract you enter into when placing an order.For marketing emails - consent. We only send marketing communications to people who have explicitly opted in. You can withdraw your consent at any time by clicking unsubscribe in any marketing email or by contacting us at [email protected].---Who we share your data withWe share your data only with the following third parties as necessary to fulfil your order:Stripe - our payment processor. Stripe processes your payment securely. Their privacy policy is available at stripe.com/privacy.Royal Mail - your delivery address is used to address and post your letters. Royal Mail does not receive your data electronically.MailerLite - if you have opted in to marketing emails, your name and email address are stored in MailerLite. Their privacy policy is available at mailerlite.com/privacy.We do not sell your personal data to any third party under any circumstances.---How long we keep your dataWe keep your order data for six years in line with HMRC requirements for financial records. If you unsubscribe from marketing emails your data is removed from our mailing list promptly. You can request deletion of your personal data at any time subject to our legal obligations to retain financial records.---Your rightsUnder UK GDPR you have the following rights:The right to access the personal data we hold about you. The right to correct inaccurate data. The right to request deletion of your data subject to legal retention requirements. The right to withdraw marketing consent at any time. The right to lodge a complaint with the Information Commissioner's Office at ico.org.uk.To exercise any of these rights please contact us at [email protected] and we will respond within 30 days.---CookiesOur landing page at jasper.langvix.com is hosted on Carrd. Carrd may use cookies for basic site functionality. We do not use tracking or advertising cookies. By using our site you consent to any cookies necessary for basic functionality.---Changes to this policyWe may update this privacy policy from time to time. Any changes will be posted on this page with an updated date at the top.---ContactIf you have any questions about this privacy policy or how we handle your data please contact us at [email protected].